Privacy Policy for FirstR8 Builds LTD

At FirstR8 Builds LTD, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, submit a project enquiry, or contact us via WhatsApp.

1. Important Information & Who We Are

FirstR8 Builds LTD is the data controller responsible for your personal data.

Company Name: FirstR8 Builds LTD
Email: Admin@firstR8Builds.co.uk
Phone / WhatsApp: 07346814853
Postal Address:

Unit B, C/O Lelliot & Co, Ash Grove / Heath Place

Bognor Regis, PO22 9SL

United Kingdom

2. The Data We Collect About You

Personal data means any information capable of identifying an individual. We may collect, use, and store different types of personal data about you, including:

Identity & Contact Data: Name, telephone number, email address, and site address provided when filling out our website submission form or contacting us on WhatsApp.
Project Information: Details regarding your construction, building, or renovation projects shared during enquiries.
Technical Data: IP address, browser type, and device information gathered automatically when visiting our website (via essential cookies).
Communication Data: Records of messages, chat history, and correspondence sent via our website form, email, or WhatsApp.

3. How We Collect Your Data

We collect data from you through:

Direct Interactions: You provide your identity and contact details by filling out our online form or initiating a conversation via WhatsApp.
Automated Technologies: As you interact with our website, technical data regarding your browsing actions may be collected automatically via cookies.

4. How We Use Your Personal Data & Lawful Basis

We will only use your personal data when the law allows us to. Most commonly, we process your data under the following legal bases:

Contractual Necessity: To process project enquiries, prepare quotes, perform site visits/surveys, and fulfill building contracts requested by you.
Legitimate Interests: To manage client communications, maintain business records, and improve our operations.
Consent: When you voluntarily reach out to us via WhatsApp or submit a form through our website.

Communication via WhatsApp

When you contact us using WhatsApp:

Your phone number, display name, and chat history are processed by WhatsApp (Meta) in accordance with their privacy standards and encrypted end-to-end in transit.
We use WhatsApp solely to communicate regarding project quotes, updates, site management, and customer support. We will never add you to unsolicited marketing broadcast lists without explicit consent.

5. Disclosures of Your Data

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your data with trusted partners only when necessary for business operations:

Subcontractors or tradespeople assigned to your construction project (limited strictly to necessary operational details like site address and relevant specs).
IT and hosting service providers hosting our web domain, form processing, or administrative systems.
Legal or regulatory authorities if required to do so by law.

6. Data Security

We have put in place appropriate technical and organizational measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, or disclosed. Access to your personal data is restricted to authorized personnel who have a genuine business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

General Enquiries (No contract formed): Retained for up to 12 months after the last communication.
Completed Construction Projects: Retained for 6 years following project completion to comply with UK legal, tax, and accounting standards.

8. Your Legal Rights

Under UK Data Protection laws (UK GDPR and Data Protection Act 2018), you have rights regarding your personal data, including the right to:

Request access to your personal data.
Request correction of inaccurate or incomplete data.
Request erasure of your personal data ("the right to be forgotten").
Object to or restrict the processing of your data.
Withdraw consent at any time.

To exercise any of these rights, please contact us directly at Admin@firstR8Builds.co.uk.

You also have the right to lodge a complaint at any time with the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk).

9. Changes to This Privacy Policy

We keep our privacy policy under regular review. Any updates will be reflected directly on this page.

Last Updated: 2 August 2026

Privacy Policy for FirstR8 Builds LTD

At FirstR8 Builds LTD, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, submit a project enquiry, or contact us via WhatsApp.

1. Important Information & Who We Are

FirstR8 Builds LTD is the data controller responsible for your personal data.

Company Name: FirstR8 Builds LTD

Email: Admin@firstR8Builds.co.uk

Phone / WhatsApp: 07346814853

Postal Address:

Unit B, C/O Lelliot & Co, Ash Grove / Heath Place

Bognor Regis, PO22 9SL

United Kingdom

2. The Data We Collect About You

Personal data means any information capable of identifying an individual. We may collect, use, and store different types of personal data about you, including:

Identity & Contact Data: Name, telephone number, email address, and site address provided when filling out our website submission form or contacting us on WhatsApp.

Project Information: Details regarding your construction, building, or renovation projects shared during enquiries.

Technical Data: IP address, browser type, and device information gathered automatically when visiting our website (via essential cookies).

Communication Data: Records of messages, chat history, and correspondence sent via our website form, email, or WhatsApp.

3. How We Collect Your Data

We collect data from you through:

Direct Interactions: You provide your identity and contact details by filling out our online form or initiating a conversation via WhatsApp.

Automated Technologies: As you interact with our website, technical data regarding your browsing actions may be collected automatically via cookies.

4. How We Use Your Personal Data & Lawful Basis

We will only use your personal data when the law allows us to. Most commonly, we process your data under the following legal bases:

Contractual Necessity: To process project enquiries, prepare quotes, perform site visits/surveys, and fulfill building contracts requested by you.

Legitimate Interests: To manage client communications, maintain business records, and improve our operations.

Consent: When you voluntarily reach out to us via WhatsApp or submit a form through our website.

Communication via WhatsApp

When you contact us using WhatsApp:

Your phone number, display name, and chat history are processed by WhatsApp (Meta) in accordance with their privacy standards and encrypted end-to-end in transit.

We use WhatsApp solely to communicate regarding project quotes, updates, site management, and customer support. We will never add you to unsolicited marketing broadcast lists without explicit consent.

5. Disclosures of Your Data

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your data with trusted partners only when necessary for business operations:

Subcontractors or tradespeople assigned to your construction project (limited strictly to necessary operational details like site address and relevant specs).

IT and hosting service providers hosting our web domain, form processing, or administrative systems.

Legal or regulatory authorities if required to do so by law.

6. Data Security

We have put in place appropriate technical and organizational measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, or disclosed. Access to your personal data is restricted to authorized personnel who have a genuine business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

General Enquiries (No contract formed): Retained for up to 12 months after the last communication.

Completed Construction Projects: Retained for 6 years following project completion to comply with UK legal, tax, and accounting standards.

8. Your Legal Rights

Under UK Data Protection laws (UK GDPR and Data Protection Act 2018), you have rights regarding your personal data, including the right to:

Request access to your personal data.

Request correction of inaccurate or incomplete data.

Request erasure of your personal data ("the right to be forgotten").

Object to or restrict the processing of your data.

Withdraw consent at any time.

To exercise any of these rights, please contact us directly at Admin@firstR8Builds.co.uk.

You also have the right to lodge a complaint at any time with the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk).

9. Changes to This Privacy Policy

We keep our privacy policy under regular review. Any updates will be reflected directly on this page.

Last Updated: 2 August 2026